How To Respond To Negative Reviews

Turn unhappy customers into your biggest fans on review websites · Respond quickly (within 24-hours) · Personalize the message · Be sincere in your apology …

May 6, 2021 … 6 steps for responding to negative feedback · 1. Don't lose your cool. · 2. Personalize the response. · 3. Thank them for the feedback. · 4.

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Mar 31, 2021 … ‌Acknowledge the issue and apologize if needed · ‌Communicate your commitment to making things right · Respond to any positive feedback as well.

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